Ductavo dispatches technicians, streams equipment telemetry, and bills by the job — one platform for the enterprise service teams keeping 40,000 rooftop units from quietly dying.
Auto-route techs by skill, drive time, and SLA. When the ER walk-in cooler goes down at 4pm, Ductavo already knows who's closest and certified.
Pull refrigerant pressures, amp draw, and runtime straight from connected units. Techs arrive knowing the diagnosis, not guessing at it.
Parts, labor, and truck rolls meter automatically per work order. The invoice is done before the tech pulls out of the parking lot.
Filter swaps, coil cleans, and compliance inspections get scheduled from asset history — not from someone's calendar reminder.
Manage 12 buildings or 1,200 from a single portfolio view with per-location SLAs, warranties, and equipment lineage.
Ductavo flags units trending toward failure so you dispatch a tune-up, not an emergency at holiday rates.
“We were running dispatch out of three whiteboards and a group text. Ductavo cut our average response time by 34% and our techs stopped calling the office every hour.”
“The telemetry alone paid for it. We caught a failing chiller compressor across 60 grocery sites before a single freezer thawed. That's the phone call I never got to dread.”
“Usage billing means I'm not paying for seats that sit idle in the slow season. My CFO actually said something nice about a software renewal. First time.”
For regional shops scaling past the whiteboard.
For multi-site operators who live and die by SLAs.
For national service networks with real integration needs.