Bookings, digital waivers, memberships, and tub temperature logs in one place. You handle the ice. Cold Shoulder handles the paperwork nobody warned you about.
Members book 12-minute plunge windows, get auto-reminders, and no-show fees fire on their own. Your front desk stops playing air traffic control.
Signed liability waivers land in an inbox before anyone touches the water. No more clipboard hunts or 'I swear I signed one last week.'
Log every tub's temp on a schedule and keep a timestamped history. Great for the health inspector, greater for the guy who insists it 'felt warm.'
Plans, freezes, and family add-ons that actually bill correctly. Failed cards get chased automatically so you don't have to.
Give each coach their own login without handing over the keys to your bank account. Roles for front desk, coaches, and owners.
Utilization by tub, revenue per member, peak plunge hours. Know whether that 5am slot earns its ice bill.
“We were running three studios off a shared spreadsheet and a group chat. Cold Shoulder cut our no-shows by half and I stopped dreaming about double-booked tubs.”
“The waiver flow alone paid for itself. Every plunger signs before they're in the building, and our insurance guy finally stopped calling.”
“I gave my coaches their own seats and suddenly I'm not the only one who can check the schedule at 5am. Best per-seat money I spend.”
One location, the basics, and zero clipboards.
For the studio that's actually busy at 6am.
Many locations, one ice-cold command center.