artisanal logistics
Amber Route unifies pickup, provenance, and last-mile care into one calm dashboard — so your hand-built inventory arrives exactly as it left your bench.
Attach batch numbers, materials, and maker notes to every crate. Your customers scan and see the whole journey — not just a tracking dot.
Tell us what's inside — ceramics, cold-pressed goods, cured wood — and we route around the potholes, heat waves, and rough handoffs.
Book couriers, print labels, and schedule pickups from the same screen you use to check today's orders. No tab-juggling at 5pm.
We audit every carrier invoice against what actually shipped, flag the surcharges they hoped you'd miss, and hand you the refund claim.
Photo, signature, and condition capture on delivery — so a cracked-vase dispute is settled in minutes, not a week of emails.
Forecast your holiday freight from last year's ledger and lock in courier capacity before your competitors panic-book.
In their words
“We ship 400 stoneware pieces a month. Amber Route cut our breakage claims by two-thirds and finally gave my customers a manifest that looks as considered as the work inside.”
“The carrier reconciliation alone paid for our seats in the first quarter. It caught $4,200 in phantom fuel surcharges I would never have found by hand.”
“I run a two-person cooperage. Amber Route makes us look like we have a whole logistics department. Wholesale buyers notice the provenance tags immediately.”
Arrangements
For the solo maker taking control of their own shipping.
For growing studios shipping across regions and channels.
For cooperatives and multi-workshop brands operating at scale.